Privacy notice.
How CASTOVELLA handles the information submitted through this website.
What we collect
When you submit the RFQ form, we receive the details you enter: your name, business email, company, phone or WhatsApp number, country, destination, product specification details and your message. We also receive basic technical information associated with the submission for security and anti-spam purposes.
How we use it
Form submissions are used to respond to your inquiry — preparing specifications, quotations, samples and orders — and to keep records of the orders and specifications we agree with you. Inquiry notifications are delivered to our sales desk mailbox. We do not sell inquiry data, and we do not use it for unrelated marketing.
Retention and your choices
Inquiry and order records are retained for as long as they are needed for the commercial relationship and its documentation. You may ask us at any time what information we hold about you, and request its correction or deletion, via the contact page. Deletion requests are honoured subject to records we must keep for completed transactions.
Cookies and analytics
This website is built to run with minimal tracking. If analytics are enabled for this site, they are used in aggregate to understand which pages buyers use. The RFQ form's anti-spam verification runs on our own infrastructure and does not send your form data to a third-party captcha service.