Samples are the second step, not a freebie programme.

Samples sit at the centre of our process, so they are run like small orders, not like marketing. A sample that does not represent production proves nothing; every sample we send is produced to the locked specification it represents, measured before dispatch (dimensions including wheel width, hardness, components), and recorded — so when your bulk order is checked against it, both sides are looking at the same unit.

How a sample order works

1. Specify. The RFQ locks the specification the sample must represent.
2. Sample quotation. The reply states the sample cost and the sample freight for your destination, and the sample lead time — separately from bulk terms.
3. Production and pre-dispatch checks. The sample is produced and measured against the locked specification before it ships; the measurements travel with it.
4. Your testing. Test it the way your customers will: mount it, load it, roll it. For the high temperature line, the bake test on the sample is what sets the rating your quotation carries.
5. Approval. Your approval of the sample (with any specification adjustments recorded) is the reference the bulk order is produced and checked against.

Sample costs

Sample units and their freight are charged — the sample is a production unit with international freight attached, and pricing it at zero would mean pricing it into someone else's bulk order. The sample quotation states both figures for your destination before you commit. Where a programme proceeds, sample arrangements are often credited into the first bulk order — that treatment is agreed in writing at quotation, not assumed.

How many samples can we order?

Reasonable evaluation quantities per SKU are normal — enough for your lab, your key customers or your photography. If you need pre-production quantities beyond evaluation, that is a trial order, and it is quoted as one, with the same specification control.